Refund policy

RETURN AND REFUND POLICY

Last updated: September 17, 2026

At Techa’s Bloom, each product is handcrafted in small batches. We want you to feel confident and happy with your purchase.

RETURNS

We accept return requests for eligible, unopened, and unused products within 10 business days after delivery.

To qualify for a return, the product must be:

• Unopened and unused
• In its original packaging
• In the same condition in which it was received
• Accompanied by proof of purchase

For health, hygiene, and safety reasons, soaps, body butters, body scrubs, massage bars, and other personal-care products cannot be returned after they have been opened or used.

To request a return, please contact us at techasluxury@hotmail.com before mailing anything. If your return is approved, we will provide the return address and instructions. Products mailed without prior return authorization may not be accepted.

Customers are responsible for return-shipping costs unless the product arrived damaged, defective, or incorrect. Original shipping charges are nonrefundable unless the return resulted from an error by Techa’s Bloom.

DAMAGED, DEFECTIVE, OR INCORRECT ORDERS

Please inspect your order when it arrives. Contact us at techasluxury@hotmail.com within 7 days of delivery if an item is damaged, defective, missing, or incorrect.

Please include:

• Your name and order number
• A description of the problem
• Clear photographs of the product and shipping package

Once we review the information, we will work with you to provide an appropriate replacement or refund.

Because our products are handmade, slight differences in color, shape, size, weight, texture, and decorative details are natural and do not constitute defects.

NONRETURNABLE ITEMS

We cannot accept returns of:

• Opened or used soaps, body-care products, or cosmetics
• Products returned without prior authorization
• Gift cards
• Customized or personalized products
• Final-sale or clearance products

Please contact us if you have questions about whether a particular item is eligible for return.

EXCHANGES

We do not offer direct exchanges. If your eligible return is approved, you may place a new order for the product you prefer.

REFUNDS

We will notify you after receiving and inspecting your approved return. If the return is accepted, the refund will be issued to your original payment method.

Please allow 5–10 business days for your bank or credit-card provider to process and post the refund. Original shipping charges are nonrefundable unless the order arrived damaged, defective, or incorrect.

If more than 15 business days have passed since we approved your refund, please contact us at techasluxury@hotmail.com.

Nothing in this policy limits any rights available to customers under applicable law.

QUESTIONS

For questions concerning returns or refunds, contact:

Techa’s Bloom
Email: techasluxury@hotmail.com